← Back to Home

Support

Need help with Magic Domino? We're here to assist you!

πŸ“§ Contact us at:

support@magicdominoapp.com

Frequently Asked Questions

Q: How does AI score counting work?

A: Simply take a photo of your dominoes using the camera icon in the app. Our AI will automatically detect and count the pips. Make sure the dominoes are clearly visible and well-lit for best results.

Q: What's included in the free version?

A: The free version includes basic score tracking for 2-4 players, 3 free AI counting uses, and limited themes. You can play unlimited games!

Q: What does Premium include?

A: Premium unlocks unlimited AI counting, ad-free experience, tournament mode, all themes and animations, iCloud sync, and game sharing. Try it free for 14 days!

Q: How do I restore my Premium purchase?

A: Go to Settings β†’ tap "Restore Purchase" at the top. Your purchase is tied to your Apple ID and will be restored automatically.

Q: Can I sync my games across devices?

A: Yes! With a Premium subscription, your game history syncs automatically via iCloud across all your Apple devices.

Q: How do I cancel my subscription?

A: Subscriptions are managed through Apple. Go to Settings β†’ [Your Name] β†’ Subscriptions β†’ Magic Domino β†’ Cancel Subscription.

Q: How does Tournament Mode work?

A: Create a tournament with 4, 8, 16, or 32 players. The app automatically generates brackets and tracks winners through each round until a champion is crowned!

Q: Can I share my games with friends?

A: Yes! Premium users can export game states and share them with friends to continue playing later.

Q: The AI isn't counting correctly. What should I do?

A: Make sure your dominoes are:

If issues persist, you can always manually enter the score.

Feature Requests & Feedback

We love hearing from our users! If you have suggestions for new features or improvements, please email us at support@magicdominoapp.com

Report a Bug

Found a bug? Please let us know by emailing support@magicdominoapp.com with:

Response Time

We typically respond to all support requests within 24-48 hours. Thank you for your patience!